P01
Washing machine
- Will not drain
- Will not spin
- Door will not open
Appliances · boilers · air con · home repairs
What broke? Turn the dial.
An independent repair service for washing machines, dishwashers, fridges, ovens, boilers, air conditioners and small home repairs. Pick the appliance, tick the symptom, add a photo of the rating plate, and the technician arrives with the right part.
Call out terms are explained before any work starts.
Tap to call and WhatsAppOn every screen, one tap
Requests with photosWith model and serial number
Slots by districtIstanbul, both shores
No work without approvalQuote first, then repair
01
Appliances and symptoms
Which appliance, which symptom
Symptoms in your own words. Recognise yours? You are in the right place.
P02
Dishwasher
- Dishes not clean
- Water collects underneath
- Does not fill
P03
Fridge freezer
- Not cooling
- Runs all the time
- Water at the bottom
P04
Oven and hob
- Will not heat
- Does not hold temperature
- Fan not working
P05
Combi boiler
- No hot water
- Radiators stay cold
- Pressure keeps dropping
Internal faults and servicing; gas supply work is for licensed firms.
RequestP06
Air conditioner
- Not cooling or heating
- Indoor unit drips water
- Bad smell
P07
Small home repairs
- Dripping tap or cistern
- Cabinet door hanging loose
- Shelf or TV bracket
We do not do fixed wiring or gas work.
RequestCannot see your appliance?
Call us and we will tell you who repairs it.
+90 000 000 00 0002
Our principles
Four rules, the same at every door
The same rules on every job, with every technician.
- 01
No work without your approval
The technician names the fault and the part; work starts only when you agree.
- 02
You keep the old part
We show you the replaced part and hand it over.
- 03
Genuine or compatible, in writing
The part type is on the quote and invoice; the choice is yours.
- 04
We say what we do not do
No licensed wiring or gas supply work; we point you to the right trade.
03
Repair request
Describe the fault, show us the plate
Model and serial number are the shortest way to the right part. We show where the plate sits on the appliance you choose.
04
Booking
Choose your district, hold a time window
The day runs in three time windows. Your choice is provisional; the exact time is confirmed by phone.
Selected districtDistrict we serveTeam route
Available time windows
Choose a time window.
05
Before the technician arrives
Five minutes of preparation, a shorter visit
A little preparation shortens the visit. The gauge fills as you tick.
0/6
Not started yet
Burning smell, sparks or a leak? Switch off at the fuse box, close the valve and call us. If you smell gas, touch no switches and call the gas emergency line.
06
Fees, parts and guarantee
No surprises at the door
Figures by phone before any work; the terms are here.
Call out
Charged, amount given when you book; it counts towards an approved repair.
Diagnosis and quote
Parts and labour itemised. Decline, and you pay only the call out.
Choice of parts
Genuine or compatible where both exist, with lead times up front.
Guarantee and invoice
Written guarantee on labour and parts; terms on the invoice.
Independent service notice
Kadran is not a manufacturer approved repairer for any brand. Brands are listed as information only, without logos. If your appliance is under the manufacturer's guarantee, contact their service first.
07
Process and job status
From request to handover, every step on your screen
Every request gets a job code, and a short message arrives whenever the status changes.
Sample jobDishwasher · AtaşehirWater collects underneath
- 01ReceivedAppliance, symptom and photo on record.
- 02AssignedYour district technician reviews it.
- 03On the wayA message when they set off.
- 04DiagnosisFault and part named; your approval needed.
- 05RepairPart lead time given up front.
- 06HandoverTest, old part, invoice, guarantee.
08
Questions
What people ask us
What we hear most on the phone.
Are you a manufacturer approved repairer?
No. Kadran is independent. If your appliance is under the manufacturer's guarantee, we recommend contacting their service first.
Is there a call out charge?
Yes, given when you book. It counts towards the repair if you approve it; if you decline, you pay only the call out.
What if it has to go to the workshop?
We explain why and how long. It leaves and returns with a signed handover note, tracked by your job code.
Which jobs do you not take on?
Licensed electrical wiring and gas supply work. We point you to the right trade from the start.
I cannot find the model number.
No problem; a general photo is enough and the technician finds the plate on site.
09 · Contact
Call, message or leave a request
For an urgent fault, phone is fastest. Photos are welcome on WhatsApp.
- Phone+90 000 000 00 00
- WhatsApp+90 000 000 00 00 · photos welcome
- Emailhello@kadran.example
- Service areaIstanbul, Asian and European side