Independent living
Residential wing- Who it suits
- People who manage day to day and want a safe, unhurried home with company.
- During the day
- Meals, housekeeping, activities and a nurse when needed.
Bath, England · Residential, nursing and dementia care
A day with us, hour by hour.
Before you decide, you will want to know how your mother or father would spend the day here, who would be beside them and who is on duty at night. We have written all of it down on this page.
Care Quality CommissionLatest overall rating[Overall rating]Inspected [date]Full report at www.cqc.org.uk
Four levels of careFrom independent living to memory care
Night coverA nurse on duty every night
Visiting every dayFirst visits by appointment
One named contactFor every question the family has
07:00
A day with usMorning to night, an ordinary day done with care.
Drag the time or tap a moment. The day bends to each resident's pace; what you see here is the general rhythm of the home.
07:00
Good morning
Everyone wakes in their own time. A carer helps anyone who would like support with washing and dressing; nobody is rushed.
Who is with them
Night staff hand over to the morning team
08:30
Breakfast and morning medicines
Breakfast in the dining room, or in their room if they prefer. Morning medicines are given by a nurse and recorded.
Who is with them
Nurse, cook and carers
10:30
Garden and gentle movement
A walk in the garden when the weather allows, light exercise in the lounge when it does not. Joining in is always optional.
Who is with them
Carers and the activities lead
12:30
Lunch
Diet and swallowing notes stay in the kitchen. Anyone who needs help to eat has a carer sitting beside them.
Who is with them
Cook and carers
15:30
Afternoon tea
The favourite hour of the house: tea, crafts, old songs or simply conversation. The weekly activity plan is pinned in the hall.
Who is with them
Activities lead and carers
17:00
Visiting hour
The busiest time for families. The garden room is set aside for visits, and visiting in their own room is fine too.
Who is with them
The team on shift and your named contact
19:00
Supper
A light supper and evening medicines with the nurse. Then the radio, a favourite programme or a quiet corner.
Who is with them
Nurse and the evening team
22:00
Good night
Lights dim and the corridor night lights come on. The nurse on duty makes regular rounds, and every room has a call bell.
Who is with them
Night nurse and night carer
10:30
Levels of careHow much support does your relative need?
Residential care is for people who manage much of the day with some help. Nursing and dementia care add registered nurses around the clock. At Sardunya House they sit in separate wings.
Assisted living
Residential wing- Who it suits
- People who manage most things but need support with dressing, washing or medicines.
- During the day
- A personal care plan, medicines support, accompanied walks.
Round the clock care
Nursing wing- Who it suits
- People who are bed bound or need continuous nursing oversight.
- During the day
- Repositioning, help with eating, nursing checks, night cover.
Memory care
Dementia wing- Who it suits
- People living with dementia who need a calm, secure routine.
- During the day
- A secure floor, familiar routines, small group activities.
This guide is a starting point. Suitability is confirmed at a first visit and an assessment, together with the relevant health information.
12:30
Rating and registrationOur rating and registration, in plain sight.
Regulation 20A asks every care provider in England to show its latest CQC rating on its website. Here it is, together with the details families ask about.
Sardunya House
- CQC location ID
- [0 000000000]
- Regulated activity
- Accommodation for persons who require nursing or personal care
- Registered manager
- [Full name]
- Places
- [00] residents, in two wings
- Latest rating
- [Overall rating], inspected [date]
Items in square brackets are demo placeholders; the real site shows the home's own details and keeps them current.
Care Quality Commission
Latest overall rating
[Overall rating]
Inspected [date]. Read the full report at www.cqc.org.uk
From first call to moving in
- 1
Call or write
Fill in the short form or give us a call. Our family liaison gets back to you and answers your first questions.
- 2
Walk round together
On a first visit you see the shared spaces, the garden and an empty room. Bring your relative if you like.
- 3
Assessment
A nurse and our family liaison listen to their needs and go through the health information with you. The level of care is agreed here.
- 4
The first weeks
We plan the moving day together. In the first weeks your named contact calls more often, and familiar things can come too.
15:30
For familiesClose by, even from far away.
The hardest part for families is not hearing how things are. We put that on a steady footing from day one.
Visiting
Every day from 10:00 to 19:30. At mealtimes the garden room and conservatory are open for visits.
One named contact
Every resident has a named contact for the family. Siblings do not each have to call; news comes from one place.
A weekly call
Your named contact calls once a week, on a day and time you choose, and tells you how the week went.
Changes in health
If something changes, a nurse calls you the same day. Health details are shared by phone or in person, not by message.
17:00
PrivacyYou will not see our residents' faces on this website.
Our photos show the house, the garden, hands and flowers; not residents' faces, names or rooms. A resident's photo is only ever used with clear, recorded consent, or the agreement of someone legally able to decide for them. You would want the same for your own family.
- No faces or names
- No photos of rooms
- Consent in writing
22:00
Team and nightsWho is on duty at night?
It is the question families ask most. From 18:00 to 08:00, and all day at weekends and on bank holidays, a registered nurse leads the shift in the building.
Day, 08:00 to 18:00Full team: manager, family liaison, nurses, carers, kitchen.
Night, 18:00 to 08:00A registered nurse in charge with night carers. All day at weekends and bank holidays.
Registered manager
Responsible for the home and reachable directly by families.
Family liaison
Leads the first assessment and keeps families informed as their named contact.
GP visits
The local GP practice looks after residents' health and links with hospital when needed.
Nurses
Prepare and record medicines and watch for changes in health.
Carers
Beside residents for personal care, at meals and on walks.
Cook
Plans the menu around diet notes; it is pinned up every week.
23:00
QuestionsWhat families ask at the first visit
Do we need an appointment to visit?
Not to visit your relative; come any time within visiting hours. A first visit to see the home is by appointment, so our family liaison can give you their full attention.
What is the difference between residential and nursing care?
Residential care is for people who manage much of the day with some help. Nursing care adds registered nurses around the clock for people with continuous health needs. Which one fits is agreed at the assessment.
What happens if care needs increase?
A nurse and our family liaison review the care plan with you. Where it suits, your relative moves to the other wing in the same house, keeping familiar faces and routines.
Why does the form not ask about health?
Health information is special category data. The form only asks for contact details and a good time to visit; we talk about health in person at the assessment.
How do we find out about fees?
Fees depend on the level of care and the room. We set them out in writing after the assessment.
08:00
The next morningArrange a first visit.
Fill in the form and our family liaison will call to find a time that suits you. We do not ask for health information here.
- Phone
- +44 0000 000000
- +44 0000 000000
- Location
- Bath, England
- Visiting
- Every day, 10:00 to 19:30