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Locksmith and key workshop · Istanbul, Asian side

Locked out. Take a breath, we will open it together.

A key and lock workshop with a real shop in Kadıköy. A locksmith you know by name, the charge given before work starts, and a joint check that the home is yours before we open.

Coming to your door: Selim Ardıç, with name badge and a van marked Sürgü.

Emergency route · calm stepsLocked out? Three questions
1Where are you?
2What kind of door?
3Do you have ID with you?

    We ask for proof of residence before opening: ID, a utility bill or a rental contract. If it is inside, you show it before stepping in.

    Call the locksmith
    ID checkBefore every opening
    ChargesBefore work, item by item
    Service areaListed district by district
    LocksmithBy name and face
    01

    Two routes: a door that needs opening now, and a planned upgrade.

    Emergency route

    If you are locked out

    On the phone we ask where you are and about the door, tell you the charge, and set off once you agree.

    • Door openingHomes, flats, workplaces
    • Broken key extractionThe cylinder usually stays
    • Car door openingWith a registration check
    • Safe openingWith proof of ownership
    Call now
    Planned route

    If you want to upgrade your lock

    We look at your door first, explain the options and agree on a fitting day together.

    • Lock replacementFirst job after moving in
    • Steel door locksLock body and cylinder
    • CylindersSee the explorer below
    • Key cuttingIn the shop, while you wait
    • Smart lock fittingWith a mechanical backup key
    Request a visit
    02

    Before we open the door, we will ask for proof.

    Not out of suspicion: never opening a stranger's door protects yours too.

    We confirm together that the door is yours; the locksmith waits at the threshold until you have shown it.

    What is enough

    ID with your address, a utility bill or a rental contract. A building manager or neighbour can also confirm.

    If the document is inside

    We open, you fetch it, the locksmith waits outside. If nothing turns up, we close the door and find another way.

    For cars

    Registration and ID. If the registration is in the car, show it after opening, before starting the engine.

    03

    What the charge is made of, told on the phone, not at the door.

    A

    The total comes before the work

    We give the total on the phone. Without your yes, we do not set off.

    B

    No surprise items

    Nothing is added at the door. If things change, we ask first.

    C

    You keep the old part

    A replaced cylinder stays with you so you can see why.

    Our rate list hangs in the shop with all taxes included, as consumer price display rules require.

    SÜRGÜWhat the charge is made of
    Totalgiven before work starts, we begin with your yes
    04

    Lock explorer: what is inside your door?

    Four common cylinder types in cross section; we choose yours together during the visit.

    05

    Car keys are a separate job, with their own route.

    Make, model, chip and remote: we gather the details first, then say whether we work at the car or in the workshop.

    Make, model, year

    The registration details are enough. If we do not cover a model, we say so at once.

    Send a photo

    Photos of both sides of a key or remote make the job clear.

    Registration and ID

    Keys are made only for the registered keeper or someone they have authorised.

    At the car or in the workshop

    Pairing happens at the car; spares are usually made in the workshop.

    Leave car key details
    06

    Where we go, and where we go at night.

    We do not claim to be everywhere. Tap a district on the map and switch between day and night.

    BeykozÜsküdarÜmraniyeÇekmeköyKadıköyAtaşehirSancaktepeMaltepeKartalPendikBosphorusSea of MarmaraShop
    We come outDaytime onlyNot at this hourSchematic, not to scale

    Districts we also cover at night

    • Kadıköy
    • Üsküdar
    • Ataşehir
    • Maltepe
    • Ümraniye
    We do not promise arrival in minutesLocation, traffic and running jobs decide it. We give an estimate, and if we are late, we call you.
    07

    Meet the person at your door before they arrive.

    Sürgü · Locksmith card
    Photo here

    Selim Ardıç

    Workshop locksmith. Lockouts, lock replacement and steel door locks.

    Trade certificate
    certificate no here
    At your door
    Name badge, work clothes, van marked Sürgü
    If the person at your door does not match this card, do not let them open it; call us.

    The face you see here is the face at your door. Drop by the shop to get a key cut or hold the locks in your hand.

    Shop address

    Sürgü Keys and Locks
    Neighbourhood Street and number
    Kadıköy, Istanbul

    Hours

    Shop: Monday to Saturday, 09.00 to 19.00
    Emergency line: every day, nights included

    Our address, phone number and hours match our Google Business Profile exactly.

    08

    Questions people ask

    Will my lock be broken?

    We first try the method that leaves it intact. If the cylinder must go, we wait for your yes.

    When do I find out the charge?

    On the phone, before we set off, with all taxes included. Nothing is added at the door.

    How soon can you be here?

    It depends on district, traffic and running jobs. We give an estimate, never promised minutes.

    Will you open the door if I have no ID?

    Yes, but before you step in we need a document with your address, or confirmation from the manager or a neighbour.

    What should I bring for a car key?

    Registration and ID, plus the old key or remote if you have it.

    09

    Locked out? Do not type, call.

    Use the form for planned work; in an emergency the phone is fastest.

    +90 000 000 00 00

    Emergency line, every day

    WhatsApp+90 000 000 00 00, location and door photo
    Emailhello@surgu.example
    ShopKadıköy, Istanbul

    Request a visit

    For lock replacement, steel door locks, smart locks or car keys. We call you back the same day.