International patient coordination · Istanbul
Your treatment in Istanbul. Your journey in one file.
Pruva is a licensed health tourism facilitator connecting patients from abroad with authorised healthcare facilities. We pass your report to a physician for review and coordinate dates, stay and transfers in your language. The treatment decision always rests with your physician.
- 24/7Phone line in English and German
- One fileTreatment, stay, transfer and follow up
- LicensedTransfers through a travel agency
- Treatment area
- Under physician review
- Language
- English
- Dates
- Flexible
- Status
- Awaiting your report
Sample file view
- Registered namePruva Sağlık Turizmi Ltd. Şti., identical to the authorisation certificate
- Authorisation certificateNo USAT 0000, sample placeholder
- 24/7 phone lineEnglish and Deutsch
- Stay and transfersThrough a licensed travel agency
01 · Treatment areas
Treatment areas we coordinate
We are not a clinic. We work with authorised partner facilities, and their physicians decide which treatment suits you.
Aesthetic surgery
Physician consultation, pre operative tests and your recovery stay planned on one calendar.
Hair transplant
Pre assessment from your photos, a short stay and a follow up plan you continue at home.
Dental treatment
Your X rays and current plan go to the dentist; sessions are spaced around your flights.
Eye treatment
Your examination results are shared in advance; suitability is confirmed at the facility.
Health checkup
A thorough set of tests in a short visit, with results explained in your language.
02 · Principles
What to expect from a facilitator
- 01
The physician decides
Only the facility's physician assesses whether a treatment suits you. We forward your report in full and relay the answer in your language.
- 02
What is included is in writing
Nights of stay, transfers, interpreting and check ups are listed one by one in your file. Anything not listed is not included.
- 03
Stay and transfers are licensed
As the regulation requires, hotels and transfers are provided through a licensed travel agency; its name and licence number are in your file.
- 04
Your data moves only with consent
Your reports are shared only with your explicit consent and only with the facility reviewing them. This site shows no before and after images and no patient comments.
03 · Pre assessment
Pre assessment in four steps
Once you send the form, your coordinator replies in the language you chose. The physician review starts as soon as your report arrives.
04 · Your journey
Your journey in five stops
Tap a stop to see what happens and who is responsible.
01
Consultation
Your report reaches the physician and, if needed, a video call is arranged. The physician's opinion and suggested length of stay are sent to you in writing.
ResponsiblePhysician and your coordinator
02
Travel
Once dates are set, you choose your flight. A driver from the licensed agency meets you at the airport; your arrival time is on record with your coordinator.
ResponsibleYou and the licensed travel agency
03
Treatment
Treatment takes place at the facility, following your physician's plan. An interpreter who speaks your language joins your appointments.
ResponsibleFacility and your interpreter
04
Recovery stay
You stay at a hotel near the facility for as many nights as the physician recommends. Transfers to check ups are listed in your file.
ResponsibleLicensed agency and your coordinator
05
Follow up
Back home, check ups continue by video call at the intervals your physician sets, and the 24/7 line stays open for questions.
ResponsiblePhysician and the 24/7 line
05 · Questions
Frequently asked questions
Not answered here? Ask a coordinator in your language. Get in touch
Is Pruva a clinic?
No. Pruva is a facilitator that connects international patients with authorised healthcare facilities. Treatment is carried out by physicians at partner facilities; we coordinate the assessment, travel and stay.
Why are there no prices on the site?
A treatment plan cannot be fixed before a physician has reviewed your case. After the review you receive a personal offer that lists exactly what is included.
Who sees my medical reports?
Only the facility assessing you, and only with your explicit consent. Files arrive over an encrypted connection and nobody outside the coordination team can access them.
Who do I call if something happens at night?
Our 24/7 phone line answers in English and German. The numbers are in the file you receive on arrival and in the contact section of this page.
Do you arrange the hotel and transfers?
By regulation, accommodation and transfers are provided through a licensed travel agency. Its name and licence number appear in your file, and you are free to choose your own hotel.
06 · Contact
Talk to a coordinator
Write even if your report is not ready; we will explain in your language which documents are needed.
- 24/7 line · English+90 000 000 00 00
- 24/7 line · Deutsch+90 000 000 00 01
- WhatsApp+90 000 000 00 02
- Emailhello@pruva.example
- LocationIstanbul, Türkiye
Company details
- Registered name
- Pruva Sağlık Turizmi Ltd. Şti.
- Authorisation certificate no
- USAT 0000 (placeholder)
- Travel agency
- Licensed partner agency, licence no 0000 (placeholder)
- Last updated
- 2 October 2026
- Editor
- Medical content editor, name and title placeholder
The name on this site matches the authorisation certificate. This page is general information and does not replace diagnosis or treatment.