New lift installation
Passenger, goods and accessible lifts.
- Shaft and machine room survey
- Written quote from project data
- Documents for registration
FLOOR 00Installation, maintenance and modernisation
Level at every stop.
Kılavuz Lifts installs, maintains every month and modernises lifts in apartment blocks, estates, offices and hospitals across Istanbul. We start by asking about your building, your lift count and the colour of your last inspection label.
Kılavuz
- Maintenance
- At least one visit per lift every month
- Periodic inspection
- Once a year, by a type A inspection body
- Certificate
- TS 12255 service competence, no 0000 (sample)
- Hours
- We never publish hours we cannot cover
Services
Four jobs, four separate doors.
Developers look for installation, managers for monthly maintenance, owners of tired lifts for modernisation. Each gets its own route.
Monthly maintenance
The same checklist every month.
- Brakes, ropes, doors and controller
- Logbook entry and short report
- Preparation for inspection
Modernisation
Ageing components renewed one by one.
- Drive, controller and doors
- Plan for yellow label items
- Step by step schedule
Faults and repairs
Reports that arrive with floor and lift ID.
- Reporting via QR code in the car
- Emergency line with clear hours
- Logbook entry after repair
Lift typesPassenger liftGoods liftAccessible and platform liftStretcher and bed lift
Plan by building type
Pick your building, and the plan follows.
Turkish rules require at least one maintenance visit per lift every month. Timing and reporting depend on the building.
Periodic inspection label
What is the label in your lift telling you?
In Türkiye, lifts are inspected at least once a year by a type A inspection body, and the result is posted in the car as a coloured label. Tap your colour.
Source: Turkish Lift Periodic Inspection Regulation, Official Gazette 4 May 2018, no 30411 (amended 13 September 2022, no 31952), articles 8/1 and 11. Your inspection report always prevails. In the UK the rules differ: under LOLER regulation 9, passenger lifts are thoroughly examined at least every six months or under an examination scheme.
Modernisation specification
A component list, not a photo album.
Choose the components you want renewed; they are added to your survey request automatically.
1Drive
Two speed motor, jolts when starting and stopping
Variable frequency (VVVF) drive, smooth start and stop
2Controller
Relay panel, no fault history
Microprocessor controller with logged fault codes
3Doors
Semi automatic landing doors, old car door
Fully automatic car and landing doors with light curtain
4Levelling
A step at the landing
Flush stop at floor level
5Safety
Old overspeed governor and safety gear
Current overspeed governor and safety gear
6Rescue
Manual rescue during power cuts
Automatic rescue unit to the nearest floor
7Communication
Alarm bell only
Two way voice communication from the car
8Lighting
Fluorescent car lighting
LED car lighting plus emergency lighting
Selected components: 0. The final scope is agreed at the survey, based on the condition of the installation.
Request a survey with this scopeHow a maintenance contract works
From form to monthly visit, five stops.
The regulation defines maintenance as work carried out at least once a month by the installer or an authorised service.
- 01
Quote form
Number of lifts and stops, type, current contractor, contract end date and last label colour.
- 02
Survey
Machine room, shaft and logbook are checked on site.
- 03
Written contract
Scope, visit calendar and emergency line hours in plain words.
- 04
Monthly visit
Checklist, logbook entry and a short summary for the manager.
- 05
Annual inspection day
Preparation, an engineer on site and a plan for any report items.
Certificates in view
Our TSE service competence certificate under TS 12255 and our list of authorised brands are in your hands before you sign.
Certificate no 0000 (sample)Honest hours
Office hours and the emergency line are listed separately. We have no night team and we say so.
The logbook is yours
Every finding goes into the logbook kept in the building; the history stays even if you switch contractor.
Fault report
Which floor, which lift?
The QR label inside the car opens this form and fills in the lift ID for you.
If someone is trapped
- Talk to the person inside; ask them not to force the door.
- Call our emergency line: +90 000 000 00 00, daily 07.00 to 23.00.
- Outside these hours, or if you cannot get through, call 112.
- Tell the building's trained lift attendant; do not open the car yourself.
Office: weekdays 08.30 to 18.00Night team: none
FAQ
What managers ask before requesting a quote.
Anything else can go in the note field of the form.
What does monthly maintenance cover?
Brakes, ropes, doors, controller, lighting and communication are checked against the same list on every visit, and findings go into the logbook.
We got a yellow label. What now?
A yellow label means the lift was found defective, and the nonconformities must be fixed within 120 days at most. Send us the report and we will put the schedule in writing.
Can a lift with a red label be used?
No. A red label means the lift is unsafe and its use is not permitted. Take it out of service and send us the report.
What happens if a lift breaks down at night?
Our emergency line is open daily from 07.00 to 23.00 and we have no night team. If someone is trapped outside these hours, call 112. Other faults are handled first thing in the morning.
What do we need to switch maintenance contractor?
Check the end date and notice terms of your current contract. Put the end date in the form and we will time our quote to it.
Does modernisation mean replacing the whole lift?
Not necessarily. In most buildings the drive, controller or doors are renewed one by one; we decide together at the survey.
Maintenance quote
Let us shape the quote before we visit.
Every question our team usually asks on the phone is now in the form.
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Channels
- Phone and emergency line
- +90 000 000 00 00
- +90 000 000 00 00, office hours
- Emergency line hours
- Daily 07.00 to 23.00
- Service area
- Istanbul, Asian and European side
We have no night team. If someone is trapped outside emergency line hours, call 112.